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Auto Collector
Job
Strike Acceptance
Remote
$50,960 Salary, Full-Time
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Job Description
Auto Collector Strike Acceptance - 4.5 Laguna Hills, CA Job Details Full-time $23 - $26 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Snacks provided Employee assistance program Vision insurance Opportunities for advancement Food provided Paid sick time Qualifications Spanish Customer communication Loan collections Finance Auto loans Debt collection negotiation Full Job Description Job Overview Awesome Opportunity Alert for an experienced back-end collector within the auto finance industry ( must have auto collections experience! ) Top reasons why you will want to apply immediately for this opportunity: 1. Great culture, great company and not a call center environment. 2. Monthly bonus potential dependent on the work you put in and the results you drive. 3. Hybrid remote schedule (3 days in the office and 2 days from home). Free lunch/snacks. What You're Doing We're sure you know the drill because you're an experienced auto collector, but just to be clear you are collecting on delinquent auto loan's anywhere from 60+ days past due. We are small but mighty, so we need someone that's flexible and able to jump in and help where needed as well as work a Saturday and late shift here and there. You're doing the basics like resolving routine billing inquiries and negotiating payment arrangements to cure delinquent accounts. We need someone that has the skills and patience to help educate our customers on account terms and alternate payment programs and methods. We are a service first kind of team. Since you are awesome we are sure you will have no problem in meeting or exceeding monthly goals to help assure accounts are current and customers are educated, while still providing a high level of customer service and staying within all FDCPA guidelines. Assist other departments and team members as needed, we are a small company so want someone okay with rolling up their sleeves and jumping in to help other departments and team members as needed. What We're Looking For Strong communication & negotiation skills, bilingual English Spanish is preferred . A minimum of 2-5 years of back-end collections experience at another auto-finance company with a track record of success is absolutely required ! Ability to multi-task and proven track record of working independently. Self-motivated and goal oriented. Ability to effectively handle difficult client issues. Excellent customer service skills with the ability to foster positive relationships with customers and co-workers. We're teamwork people and culture people so looking for teamwork and culture minded people to join us. What We're Offering Business casual small office environment ( so yes you can wear jeans and yes you can wear your Nikes ). Opportunities to think outside the box and put your amazing ideas into practice - innovation is life at Strike and different is good. Opportunities for learning and growth, we want to promote you and we want to teach you. The standard stuff that everyone tells you of course; benefits, time off, direct deposit with competitive pay and all that good stuff. Free food and cool people, kind of a bonus we know. Plus, the big reasons listed at the top of this job description! Other stuff you're interested in that's cool? Tell us and we'll check it out, that's how we roll. #