Credit and Collections Analyst

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job SummaryManages the activities of credit approval and credit collection. Develops, implements and maintains systems, procedures, and policies. Recommends credit limits and handles special credit arrangements and problem collection accounts. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts, and collection procedures. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

ResponsibilitiesCredit Control & CollectionsManages a portfolio of approximately 300-400 B2B customers across the EMEA regionAssists in the establishment and implementation of credit and collections policies to maximize sales, improve collections of customer accounts receivables and reduce outstanding aged accounts receivable balances by working in conjunctions with VP's, Account Executives, CSM, and LegalOversees the processes responsible in crediting qualifying new and existing customersLeads the establishes policies and procedures for review and follow-up of delinquent customer accounts receivable balances.

Engages with customers, sales and finance to understand and resolve undisputed collection issuesProvides operational support for accounts receivable balances outsourced for collectionsFinancial TransactionsIs responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliationTracking and CommunicationManages pro-active collections activities to highlight customer balances due in the current period and implement procedures for customer communications to obtain assurances of payment within payment termsOperationsMonitors accuracy of customer data in accounts receivable database to assist in collections activitiesAssists by providing analytical thoughts as guidance to peers on complex problemsReportingProvides timely recommendations to management for customer accounts receivable balances in disputeOversees maintenance of customer credit and collections documentation to support audit and legal requirementsFollows up on reporting for Supervisor as requiredSystem & Process EfficienciesLeads and participates in special projects as assigned by ManagementAbsorbs challenging accounts from peers Participates in all new and existing systems acquisitions - testingProject ManagementTravels to other regions for training/support of GPO related projectsQualificationsProven years of experience in B2B credit control and/or billingStrong Excel skills, including VLOOKUP and Pivot Tables (minimum requirement)Fluent English (written and spoken)Nice to have: CICM or relevant equivalentNice to have: additional European language, e.g. Spanish, Polish, Italian, French, German, or BulgarianThe targeted pay range for this position in the following location is / locations are:

Poland -

Warsaw Office WAO :

109,000 - 175,000 PLN / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.

The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program:

An Employee Assistance program is available to all employees.

Core Benefits -

Pension:

You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement.

Private Medical Insurance:

You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on.

Life and Accident Insurance:

Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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