Credit & Collections Administrator

Apply today to be considered for this open position-interviewing now! Penhall Company has been shaping the future of concrete services for over 65 years. As the nation's leader in concrete cutting, coring, scanning, and demolition, and ranked 3rd in Demolition by ENR's 2023 Top Specialty Contractors, we deliver more than just expertise—we deliver results. With safety at the core of our operations and state-of-the-art technology in our hands, we ensure every project is executed with precision, efficiency, and care. At Penhall Company, everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Every single Penhall Company employee moves our company forward. If you are self-motivated and find a job well-done to be the ultimate reward, you'll fit right in! We offer a comprehensive benefits package which includes medical, dental, vision, and life/AD&D/LTD insurance; paid sick leave, paid vacation, a 401(k

• retirement savings plan with contribution; Employee Assistance Program and a culture that values opportunity for growth, development, and internal promotion.

Main Purpose The duties of a Collections Administrator include maintaing customer records, collection calls and/or correspondence in a fast paced goal oriented collections department. This is a full-time position, with a competitive salary and comprehensive benefits offered. Location

• REMOTE near

Raleigh or Wake Forest, North Carolina Key Relationships:

Customers, Vendors Professional Associations Specific Role Responsibilities:

Collection calls and/or correspondence in a fast paced, goal oriented collections department Weekly and monthly reporting to direct supervisor Customer service regarding collection issues, process customer refunds, process and review account adjustments. Resolve client discrepancies and short payments Monthly Delinquency notices Processing monthly credit memos and the appropriate reporting Responsible for monitoring and maintaining assigned accounts

• Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos Accountable for reducing delinquency for assigned accounts Must communicate & follow up effectively with sales staff regarding customer accounts on a timely basis Participate in team planning meetings Meet defined department goals and activity metrics Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Collections and Accounts Receivable knowledge/experience a plus Strong attention to detail, goal oriented Commitment to excellent customer service Excellent written and verbal communication abilities Ability to prioritize and manage multiple responsibilities Computer/Office Machines•Microsoft Work, Excel, Outlook English•proficient in business writing and verbal communication Valid driver's license and acceptable motor vehicle record required when duties require use of motor vehicle Ability to pass pre-employment and random screening for illegal substances Legal Disclaimer Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a)) This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.