Credit & Collections Analyst

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Credit and Collections Analyst-Remote Indiana (Candidate will be required to travel to the Carmel, IN Headquarters 1 or 2 per month) Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion.

Job Summary:

What You Will Do:

Own an accounts receivable portfolio of diversified customers, driving collections and minimizing credit risk. Perform credit reviews and decisions, analyze financial statements, and use risk mitigation tools. In addition to credit/collections duties, support billing setup and cash application for newly acquired businesses and assist acquisition integration efforts. Work in a fast-paced environment; prioritize effectively and collaborate across teams to improve processes. Key responsibilities — Credit & Collections Prioritize work to meet or exceed collection metrics and contribute to lower DSO. Use collection software and tools to execute collection strategies and initiatives. Respond promptly and accurately to customer inquiries, billing issues, payment application errors, disputes, and program changes. Proactively contact customers regarding past-due receivables and provide phone support for sales offices and customers. Develop and maintain relationships with customers, sales offices, and internal partners. Monitor assigned portfolio for compliance with approved programs; recommend program changes and prepare over-line approval requests. Reconcile accounts, identify and tag disputed items, and ensure timely resolution. Follow up on required legal documentation and complete conditions placed on approved credit files. Make hold/release order decisions based on credit exposure and risk determination. Create workout plans for financially distressed customers to mitigate loss exposure. Prepare month-end reports and other required reporting. Assist with lien waivers as needed. Key responsibilities — Acquisition billing & cash application Support billing setup and invoicing for newly acquired businesses (customer accounts, billing terms, pricing). Post and apply incoming cash receipts for acquired entities; minimize unapplied cash and ensure timely cash application. Investigate and resolve unapplied cash, remittance discrepancies, and open credits resulting from onboarding or system conversions. Assist with month-end cash reconciliations and reporting for acquired portfolios. Coordinate with treasury, banking partners, and corporate accounting on payment formats, lockbox files, and electronic payments.

Support integration projects:

data mapping, upload validation, testing, and documentation of standardized billing/cash procedures. What You Need to

Succeed:

BS/BA in Finance, Accounting, or related business degree. 2-5 years of related experience. Experience with billing systems, cash application, or ERPs (SAP, Oracle, NetSuite) preferred. Strong interpersonal skills; ability to build relationships across teams and with customers. Excellent written and oral communication and negotiation skills. Detail-oriented, organized, and able to handle changing priorities during integrations. Strong PC skills; Excel proficiency (VLOOKUP, pivot tables) preferred. Experience with high-volume cash posting, lockbox files, and electronic remittance advices preferred. Related experience in risk analysis and receivable collection is a plus. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from

Us:

Health, dental and vision insurance coverage, helping you "be safe, be healthy" Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts

• Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts
• Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance
• Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance
• Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program
• Simply complete wellness activities and earn monetary rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can "serve others, not yourself" Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.