Deductions Analyst T/A Greenville, SC
Job
Robert Half
Remote
Full-Time
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Job Description
We are looking for a senior-level Deductions Analyst to support accounts receivable operations for a 60-day Contract assignment based in Greenville, South Carolina. This role focuses on resolving deduction-related issues, researching customer disputes, and coordinating follow-through across rebate, pricing, and incentive programs. The position follows a hybrid schedule, with remote work on Monday and Friday and onsite work Tuesday through Thursday.
Responsibilities:
- Investigate customer deductions and disputed items by reviewing supporting records, account activity, and transaction details to determine appropriate resolution steps.
- Manage open receivables from initial research through final closure, ensuring unresolved items receive timely follow-up and accurate documentation.
- Analyze ship-and-debit activity and deviated pricing matters to validate claims, identify discrepancies, and support repayment tracking where needed.
- Administer incentive-related deductions, including program and marketing allowance activity, while confirming alignment with approved terms and supporting records.
- Partner with internal teams and external customers to address collection issues, clarify account concerns, and reduce aging balances.
- Use Excel tools such as formulas, pivot tables, and data analysis techniques to organize findings, monitor trends, and support decision-making.
- Work with electronic customer transaction methods, including EDI formats such as 844 and 849, to review deduction and adjustment activity.
- Maintain clear written records and communicate status updates professionally to ensure stakeholders understand dispute progress and outstanding actions.
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