Medical Insurance Collector (Hybrid)
Job
Robert Half
Remote
Full-Time
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Job Description
A Healthcare Company in Los Angeles is in the need of hybrid Medical Insurance Collector to assist with an AR insurance back log. The Medical Insurance Collector position focuses on resolving aging accounts, researching reimbursement issues, and working directly with payers to improve collections performance. The Medical Insurance Collector strong knowledge of medical billing, denials, appeals, and insurance follow-up, along with the ability to manage a high daily volume of account activity. This position is a hybrid schedule with two days onsite and three days remote.
Responsibilities:
- Pursue outstanding accounts in the 120- to 210-day aging range and take timely action to secure payment or resolution.
- Review high-volume account inventories and prioritize follow-up activities to address aged balances efficiently.
- Contact insurance carriers and managed care organizations to investigate claim status, payment delays, denials, and underpayments.
- Handle collections activity involving payer groups such as LA Care, Kaiser, and other managed care plans while documenting each account thoroughly.
- Prepare and submit appeal or reconsideration requests when claims require additional support for reimbursement.
- Identify accounts appropriate for recovery efforts or write-off review and route them according to established guidelines.
- Maintain a consistent daily productivity level by completing a large number of account follow-up actions and updates.
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