Remote Collections Specialist

Description Our client in the detail oriented Services industry is seeking an experienced Remote Collections Specialist to join their team on a contract basis. The ideal candidate will have a proven track record in high-volume collections and will be responsible for managing outstanding invoices, maintaining client relationships, and ensuring timely payment resolution. This role is 100% remote but requires residency in Central or Eastern Time zones.

Key Responsibilities:

Proactively manage a high volume of outstanding client invoices, ensuring timely collection and follow up Initiate contact with clients via phone, email, and written correspondence to resolve past due balances Research and resolve billing discrepancies and client queries in a detail oriented and timely manner Document all collection activities accurately and maintain clear account records Collaborate with internal teams including accounting, sales, and client services to resolve account issues Escalate complex or unresolved accounts appropriately Provide regular updates and reports on collection status to management Maintain compliance with all relevant regulations and company policies

Requirements Qualifications:

5+ years of high-volume collections experience, preferably within a detail oriented services environment Strong written and verbal communication skills; excellent phone etiquette required Ability to handle challenging conversations professionally and diplomatically Highly organized with a keen attention to detail Proficiency in Microsoft Office Suite and experience with accounting/ERP systems Reliable high-speed internet and a dedicated home office setup Must reside in and work standard business hours within the Central or Eastern Time zone Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .