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Collections Specialist
Job
Robert Half
Newport, RI (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Collections Specialist to join a growing organization in Northern Kentucky on a Contract basis. This position plays an important role in supporting accounts receivable efforts by following up on past-due balances, addressing payment concerns, and helping maintain steady collection practices across multiple locations. The ideal candidate is organized, comfortable communicating with customers, and ready to contribute to day-to-day credit and billing operations in a collaborative office setting.
Responsibilities:
- Monitor outstanding receivables and follow up with customers to address delinquent balances in a timely manner.
- Record collection efforts, payment updates, and account notes accurately within internal systems.
- Investigate invoice questions and work with customers or internal teams to resolve billing-related issues.
- Prepare and distribute account statements while handling routine customer correspondence tied to open balances.
- Assist with credit hold activities by reviewing account status and helping track exceptions that require attention.
- Maintain orderly accounts receivable files and customer records in line with internal compliance standards.
- Support the Credit Manager with daily operational tasks related to collections and accounts receivable.
- Learn and work within Acumatica and other office tools to help streamline collection and account management activitie