Senior Collections Specialist

We are looking for a Senior Collections Specialist to support receivables performance and strengthen credit practices for a textile manufacturing organization in Myrtle Beach, South Carolina. This contract opportunity with potential for a long-term role is ideal for someone with strong attention to detail who can balance risk evaluation, account oversight, and customer communication while partnering closely with sales, customer service, and finance. The position plays a key role in protecting cash flow, improving account resolution, and maintaining positive client relationships through a proactive and service-focused approach.

Responsibilities:

Evaluate new and existing customer accounts to determine appropriate credit exposure and recommend decisions that align with company guidelines. Monitor receivable balances and account activity to identify potential risk, escalate concerns, and take timely action to reduce financial exposure. Manage collection efforts on past-due commercial accounts through consistent outreach, follow-up, and negotiated payment arrangements. Review held orders related to financial concerns and authorize release when account conditions meet established requirements. Investigate billing or payment discrepancies, coordinate with internal teams, and drive issues to resolution so outstanding balances can be cleared efficiently. Maintain accurate account records by ensuring cash applications, invoice tracking, and credit-related updates are properly documented. Partner with customer service, sales, and finance teams to support account decisions, apply credits appropriately, and improve overall collections effectiveness. Prepare customer statements and contribute to recurring aging, delinquency, and risk reports for leadership review. Support compliance with internal credit policies and assist with audits or financial reviews as requested. At least 2 years of experience in credit and collections, preferably within a commercial environment. Strong knowledge of credit evaluation, accounts receivable processes, financial statement review, and risk assessment. Proficiency with ERP and business software, including SAP, Oracle, Microsoft Excel, and Microsoft Word. Demonstrated ability to communicate effectively with customers, colleagues, and leaders in both written and verbal formats. Strong negotiation, problem-solving, and analytical skills with the ability to manage multiple priorities independently. Sound judgment, discretion, and a customer-focused approach when handling sensitive financial matters. Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline preferred. Experience in a manufacturing or distribution setting is preferred. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .