Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Collections Specialist
Job
Robert Half
Collierville, TN (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
41
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
We are looking for a Collections Specialist to support business-to-business accounts in Collierville, Tennessee. This Long-term Contract position is ideal for someone who brings strong commercial collections experience, sharp analytical ability, and a collaborative approach to resolving payment issues. The right candidate will be comfortable working in a fast-moving environment, using data and communication skills to drive timely collections while maintaining positive customer relationships.
Responsibilities:
- Manage a portfolio of commercial accounts and follow up on outstanding balances through clear, timely communication.
- Investigate payment delays, short-paid invoices, and account discrepancies to identify root causes and support resolution.
- Work closely with internal teams and external customers to address billing-related concerns and improve collection outcomes.
- Use Excel and system-based reporting tools to track account activity, document follow-up efforts, and monitor aging trends.
- Maintain accurate records of collection actions, customer responses, and next steps within the company system.
- Prioritize daily collection efforts based on risk, aging, and account status to help improve cash flow performance.
- Adapt to evolving processes, team priorities, and business needs while contributing to a flexible, solutions-focused work environment.