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B2B Collections / Cash Application Specialist
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Robert Half
Franklin, TN (In Person)
Full-Time
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Job Description
We are looking for a B2B Collections / Cash Application Specialist to support accounts receivable operations in Franklin, Tennessee. This Long-term Contract position focuses on applying customer payments accurately, maintaining account records, and helping keep outstanding balances current. The ideal candidate brings strong experience in cash application, payment posting, and business-to-business collections, along with a consistent approach to accuracy and follow-through.
Responsibilities:
- Apply incoming customer payments promptly and accurately to the appropriate accounts and invoices.
- Review remittance details, investigate discrepancies, and resolve unapplied or misapplied cash items.
- Carry out B2B collection activities by following up on overdue balances and maintaining clear communication with customers.
- Post cash receipts and other payment transactions while ensuring records align with supporting documentation.
- Reconcile accounts receivable activity to identify variances and correct posting issues in a timely manner.
- Partner with internal teams to clarify payment exceptions, short pays, deductions, and account questions.
- Maintain organized records of collection efforts, payment activity, and account status updates.
- Assist with process-related tasks tied to receivables operations, including payment application workflows and account cleanup efforts.