Finance Associate II

Finance Associate II#26-10530 Nashville, TN

All On-site Job Description Title:

AR Analyst

• Finance Associate II Please note
• This is currently a Hybrid position which requires the worker to go into the office 2 days per week and perhaps 3 days per week.

Local candidates or candidates with an reasonable commute should be submitted only.

AR Collections Analyst Typical Duties and Tasks:

• Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
• Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
• Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
• Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
• Collaborates with customers and stakeholders to drive resolution of past dues.
• Full range AR portfolio management.

Position Requirements:

• High School Diploma
• At least 1-year Prior Collections and Customer Service experience preferred
• Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
• Excellent interpersonal and communication skills, (written and oral)
• Personal accountability and high level of integrity
• Attention to detail
• Team player
• Good time management skills 1. Experience with customer service environments, preferably in shared services but not required. 2. Strong communication skills
• written and oral. 3. Analytical skills
• root cause analysis and process improvement. 4. Happy to consider New College Graduates
• Associates' and/or Bachelors' Degrees in business-related disciplines preferred but not required.
• This is a Monday to Friday position with an 8-hour day expectation. Start time might be flexible, 7:00 AM to 9:00 AM.
• When this team is ready to interview, they'll be requesting Zoom interviews.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of

• Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

"