Collections Agent

Collections Agent ADCO Industries Dallas, TX Job Details Full-time $20.00•$26.50 an hour 1 hour ago Benefits Paid training Paid holidays Health insurance 401(k) Paid time off Qualifications Computer operation Sales support Teamwork Administrative experience High school diploma or GED Organizational skills

Full Job Description Accounts Receivable & Customer Service Representative Location:

Dallas, TX (Relocating to Rockwall, TX in

Q3/Q4 2026

)

Schedule:

Monday•Friday, 8:00 AM•5:00 PM (1-hour lunch)

Position Type:

Full-Time, In-Office About ADCO Industries ADCO Industries is a manufacturer and distributor serving customers across a variety of retail and industrial markets. We are a growing company that values reliability, teamwork, and customer service. We are currently located in Dallas, Texas and will be relocating our operations to Rockwall, Texas in Q3/Q4 of 2026. Applicants must be willing to transition to the Rockwall location when the move occurs. We are looking for someone who can take ownership of their responsibilities, stay productive, and become a valued member of our team. Responsibilities Manage customer collections and follow up on outstanding invoices Contact customers regarding past-due balances and payment status Enter and process sales orders accurately and efficiently Manage assigned customer accounts and provide excellent customer service Answer incoming phone calls and direct inquiries appropriately Assist customers with order status, product questions, and account inquiries Maintain accurate customer records and documentation Work closely with sales, accounting, and operations teams Perform other administrative duties as assigned Qualifications Required High school diploma or equivalent Strong communication and interpersonal skills Basic computer proficiency Excellent organizational skills and attention to detail Positive attitude and strong work ethic Ability to manage multiple priorities in a fast-paced environment Willingness to relocate with the company to Rockwall, TX when operations move in

Q3/Q4 2026

Preferred College coursework or degree Previous experience in collections, customer service, accounts receivable, order entry, or administrative support Experience using ERP software such as NetSuite Microsoft Office experience What We're Looking For Dependable and punctual Positive attitude Strong work ethic Comfortable speaking with customers by phone and email Organized and detail-oriented Able to manage multiple responsibilities at once Willing to learn and help wherever needed Able to work independently with minimal supervision Benefits Health insurance available after 90 days Two weeks paid vacation annually Paid holidays Stable Monday-Friday schedule Opportunities for growth within the company Compensation Compensation is based on experience. ADCO Industries is an Equal Opportunity Employer.

Pay:

$20.00•$26.50 per hour

Benefits:

401(k) Health insurance Paid time off Paid training

Work Location:

In person