Collections Agent

Collections Agent CornerStone Staffing - 3.8 Fort Worth, TX Job Details Full-time $19 an hour 1 day ago Benefits Paid time off Pension plan 401(k) 6% Match 401(k) matching Qualifications Computer operation Computer literacy High school diploma or GED Full Job Description Auto Collections Representatives Arlington, TX (76018) | 100% Onsite

MINIMUM QUALIFICATIONS

2+ years of recent collections experience (consumer or automotive preferred) Professional verbal and written communication skills with strong active listening ability Basic computer proficiency including Microsoft Office and data entry systems Automotive finance or auto loan servicing experience Strong time management and multitasking abilities in a performance-driven environment Self-motivated with a goal-oriented mindset and ability to work mandatory overtime at month-end High School Diploma or GED required

COMPENSATION & SCHEDULE

Pay:

$19/hr (increases to $22/hr upon permanent hire)

Hours:

Shifts between 8AM-9PM; two days off each week Monday-Friday shifts include 8AM-5PM and 12PM-9PM rotations Up to two Saturdays per month (8AM-2PM) One Sunday per quarter (2PM-8PM) Mandatory overtime required at month-end Full Time | Temp-to-Hire | W2

Start Date:

June 2026

Job ID:

155237 Role Impact Drives recovery of delinquent automotive loan accounts while protecting customer relationships and ensuring regulatory compliance Success in this role is measured by call volume, contact rates, payment commitments, and promises kept High performers demonstrate professionalism, accuracy, and consistent achievement of individual collection goals Key Responsibilities Contact delinquent automotive loan customers to secure payment arrangements and resolve past-due balances Execute outbound and inbound calls based on system queue priorities and established collection strategies Document all account activity accurately in the collections system using proper codes and detailed notes Offer payment assistance and settlement options in accordance with written policies and compliance standards Meet defined performance metrics including daily call volume, contact percentage, and payment commitment ratios Core Tools & Systems Automated collections management systems Microsoft Office (Word, Excel, Outlook) Call center phone systems and dialer platforms Customer account databases (CRM systems) Compensation & Benefits Upon Permanent Hire Monthly bonus incentives 401(k) with 6% employer match and pension plan Paid time off Opportunity to earn hybrid/remote status based on performance and attendance

LEGAL NOTICE

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