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Collections Specialist
Job
Robert Half
Houston, TX (In Person)
Full-Time
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Job Description
We are looking for a Collections Specialist to join a construction-focused organization in North Houston on a contract to hire basis. This position is ideal for someone who can manage a fast-paced receivables environment, communicate confidently with business customers, and support cash flow through effective follow-up and account analysis. The role calls for attention to detail and the ability to work comfortably with collection systems and spreadsheets under tight deadlines.
Responsibilities:
- Manage business-to-business collection activity by contacting customers regularly to secure timely payment on outstanding balances.
- Place a high volume of outbound calls and follow-up communications to resolve delinquent accounts and maintain accurate collection records.
- Negotiate and document payment arrangements that align with company guidelines while improving account recovery.
- Review customer accounts to help evaluate credit terms and support the setup of appropriate lines of credit.
- Assist with accounts receivable research, including investigating unapplied cash, short payments, and tax-exempt account issues.
- Monitor account status and identify payment trends or discrepancies that require escalation or further financial review.
- Use systems to track collection activity and update customer account information.
- Prepare and maintain Excel-based reports to support collection efforts, account reconciliation, and management visibility.