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Collections Specialist
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US6304 Outdoor Management Services, Inc.
San Antonio, TX (In Person)
Full-Time
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Job Description
Current employees and contingent workers click here to apply and search by the Job Posting Title.
Clear Channel Outdoor Job Summary:
The Collections Specialist plays a crucial role in managing account receivables and ensuring timely collection of outstanding balances. This role works closely with clients, Internal Stakeholders, and external partners to resolve payment issues and maintain positive relationships. Job Responsibilities Monitors accounts receivable aging reports and follow up on past due invoices. Contact clients via phone, email, and mail to address payment discrepancies, and resolve outstanding balances. Negotiates mutually acceptable payment arrangements where necessary and follow up on them in a timely manner. Documents comments and actions taken on customer accounts to maintain good tracking and history on the system(s) of record. Facilitates resolution of disputed balances via research and/or reconciliations. Provides quality customer service to internal and external customers. Maintains established service level agreements with branch locations and other functional areas. Performs other duties as assigned. Job Qualifications Education and Certifications High School Diploma, or equivalent combination of education, training, experience, or military experience. Work Experience- Minimum 1 year experience in collections or customer service.
Competencies Achievement Orientation:
Focusing efforts on meeting challenges and achieving high quality results consistent with the organization's goals. Attention toDetail:
Working in a conscientious, consistent, and thorough manner.Collaborating with others:
Working together with others in a cooperative and supportive manner to achieve shared goals.Fostering Communication:
Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and effectively gets message across.Planning and Organizing:
Reaching goals by making and following plans, setting and sticking to priorities and allocating resources effectively.Problem Solving:
Identifying problems and the solutions to them.Quality Focus:
Follows up on procedures, ensures high quality output, takes action to solve quality problems or notify others of quality issues. Physical Demands The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must have the ability to sit and/or stand at a desk for a minimum of eight (8) hours a day and complete tasks requiring repetitivEmployee must have the ability to lift and move items up to 15 pounds. Employee must have the ability to see written documents and computer screens, and to adjust focus. This job is performed in a temperature-controlled office environmentLocation San Antonio, TX:
4830 North Loop 1604 West, Suite 111, 78249 Position Type Regular The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Our organization participates in E-Verify. Click here to learn about E-Verify. Current employees and contingent workers click here to apply and search by the Job Posting Title. At Clear Channel Outdoor, we're more than a leader in Out-of-Home advertising. We're pioneers shaping the future of how brands connect with people in the real world. As one of the largest and most innovative advertising platforms in the U.S., we're redefining the power of OOH media with cutting-edge creativity, impactful digital billboards, advanced data analytics, and measurement solutions. But what truly sets us apart is our people. Our employees describe Clear Channel Outdoor as a place where collaboration thrives, where teams explore solutions together, and, where the supportive culture created by coworkers fuels motivation and success. We believe in investing in our culture because we know that great business outcomes start with engaged, supported employees. Here, you'll find opportunities to grow your career, make a difference, and do meaningful work that creates a positive impact both inside and outside in the communities we serve. Joining our team means helping to push the boundaries of what's possible in Out-of-Home- and doing it in an environment where people, passion, and purpose come together to drive progress.
- Health, dental and vision plan options
- Spending and health savings accounts
- Employee assistance program
- Critical illness and accident insurance
- Life and disability insurance
- 401(k) Retirement with company match
- Paid time off Additional discount programs and benefits
- Identity theft protection
- Legal insurance
- Pet insurance
- Gym memberships
- Home and auto insurance Professional Development Opportunities
- Leadership development program
- Peer coaching
- Collaborative career development plans
- Training & development As an equal opportunity workplace, we believe that being yourself enables us to deliver innovative advertising solutions while enhancing our communities.