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Collections Specialist
Job
Ultimate Staffing Services
San Antonio, TX (In Person)
$41,600 Salary, Full-Time
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Job Description
Collections Specialist at Ultimate Staffing Services Collections Specialist at Ultimate Staffing Services in San Antonio, Texas Posted in 6 days ago. $20.00 per hour
Job Description:
General Description The Account Manager- Collections role requires the ability to work both independently and collaboratively within a team environment.
- 6pm Monday
- Thursday, 9am
- 7pm Friday, and 9am
- 5pm Saturday Key Responsibilities Conduct customer service and collection efforts to minimize financial loss on assigned accounts Communicate regularly with customers, repossession agents, internal departments, and external partners Accurately document all customer interactions, collection activities, and payment commitments Assist insurance adjusters by addressing inquiries and resolving issues related to pending claim settlements Proactively contact customers to negotiate payment arrangements or secure collateral Manage both inbound and outbound calls, generated through manual dialing Research, analyze, and resolve complex account issues in compliance with department policies and FDCPA regulations Evaluate accounts to recommend repossession or abandonment of impounded vehicles based on cost versus value analysis Apply advanced skip-tracing techniques and utilize available tools to locate and contact customers who are difficult to reach Provide support to other departments as needed to meet business demands All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.