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Collections Specialist
Job
Robert Half
Hudson, WI (In Person)
Full-Time
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Job Description
We are looking for a Collections Specialist to support business-to-business account recovery efforts in Hudson, New Hampshire. This Long-term Contract position is ideal for someone who is organized, clear in client communication, and comfortable managing overdue balances while preserving strong customer relationships. The person in this role will track account activity carefully, coordinate payment arrangements, and help move unresolved balances toward resolution through consistent follow-up.
Responsibilities:
- Oversee collection activities for assigned business accounts, including organizations such as healthcare providers, higher education institutions, and other commercial customers.
- Monitor receivable aging and prioritize outreach to customers with outstanding balances requiring prompt attention.
- Contact clients regarding overdue invoices and work collaboratively to establish practical repayment arrangements.
- Document conversations, commitments, and account updates accurately within company records and collection systems.
- Investigate delinquent account status and determine when issues should be elevated for additional review or action.
- Maintain regular follow-up schedules to support timely resolution of past-due balances.
- Coordinate with internal teams as needed to clarify billing questions and reduce delays in payment.
- Support collection-related process updates within company systems when required as part of ongoing account management activities.