Collections Specialist

We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing accounts receivable and ensuring timely payments from commercial accounts. This position offers an excellent opportunity to utilize your expertise in collection processes and contribute to the financial success of the organization.

Responsibilities:

Manage and oversee the collection of outstanding payments from commercial and consumer accounts. Communicate with clients to resolve billing discrepancies and ensure timely payments. Maintain accurate records of all collection activities and account statuses. Analyze accounts to identify overdue balances and prioritize collection efforts. Collaborate with internal teams to address credit and billing issues effectively. Negotiate payment arrangements with clients while maintaining positive relationships. Prepare regular reports on collection activities and outstanding accounts. Ensure compliance with company policies and applicable regulations during collection processes. Proactively identify opportunities to improve collection strategies and procedures. Proven experience in commercial and consumer collections. Strong knowledge of credit and collection processes. Excellent communication and negotiation skills. Proficiency in maintaining accurate financial records and documentation. Ability to analyze accounts and prioritize tasks efficiently. Familiarity with relevant regulations and compliance standards. Strong problem-solving skills and attention to detail. Experience with billing and accounts receivable is preferred. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .