Physician Billing Office Assistant

Job Summary:

Return all customer service phone messages within one business day of receipt and assist patients with billing issues to bring any problems to a favorable resolution. Enter accurate and thorough documentation of pertinent events regarding the handling of accounts. Process credit card payments and mail-in payments and post applicable adjustments. Accurately enter patient demographic information for registration and submit manual charges within 3 business days of receipt. Complete daily batch scanning. Retrieve medical records for submission to insurance companies, auditors, and other entities as needed. Coordinate account resolution with department team members when appropriate. Balance deposits, complete daily EFT posting assignments and reconcile any discrepancies. Pick up clinic deposits and complete a verification checklist as reconciliation. Handle and distribute department mail in accordance with departmental policy.

Education:

High school diploma or equivalent.

Experience:

One year working in an office setting, preferably a medical billing office.

Additional Skills/Abilities:

Must be self-directed/self-motivated; must have good communication and interpersonal skills. Must be able to (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) work independently; (3) recognize the rights and responsibilities of patient confidentiality; (4) relate to others in a manner which creates a sense of teamwork and cooperation; and (5) maintain a customer focus and strive to satisfy the customer's perceived need. Physician Billing Office Assistant 3.3 3.3 out of 5 stars 1912 AL Highway 157, Cullman, AL 35058 Full-time

CULLMAN REGIONAL 119

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Full-time Job Summary:

Return all customer service phone messages within one business day of receipt and assist patients with billing issues to bring any problems to a favorable resolution. Enter accurate and thorough documentation of pertinent events regarding the handling of accounts. Process credit card payments and mail-in payments and post applicable adjustments. Accurately enter patient demographic information for registration and submit manual charges within 3 business days of receipt. Complete daily batch scanning. Retrieve medical records for submission to insurance companies, auditors, and other entities as needed. Coordinate account resolution with department team members when appropriate. Balance deposits, complete daily EFT posting assignments and reconcile any discrepancies. Pick up clinic deposits and complete a verification checklist as reconciliation. Handle and distribute department mail in accordance with departmental policy.

Education:

High school diploma or equivalent.

Experience:

One year working in an office setting, preferably a medical billing office.

Additional Skills/Abilities:

Must be self-directed/self-motivated; must have good communication and interpersonal skills. Must be able to (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) work independently; (3) recognize the rights and responsibilities of patient confidentiality; (4) relate to others in a manner which creates a sense of teamwork and cooperation; and (5) maintain a customer focus and strive to satisfy the customer's perceived need.