Error Resolution Specialist

Error Resolution Specialist North Little Rock, AR 72117

Schedule:

Monday - Friday | 10:30 AM - 7:00

PM Compensation:

Starting at $19.50/hour No Weekends | No Holidays Position Overview Our client is seeking a detail-oriented and experienced Error Resolution Specialist to join our billing department. This role is ideal for a pharmacy technician or pharmacy billing professional with strong experience handling pharmacy insurance denials, claim rejections, and billing issue resolution. The ideal candidate will have at least 3 years of experience working with pharmacy insurance claims, prior authorizations, rejection troubleshooting, or long-term care pharmacy billing processes. This position plays a critical role in ensuring claims are resolved efficiently and accurately to support patient care and pharmacy operations. Key Responsibilities Review and resolve pharmacy insurance claim denials and rejections Investigate billing errors and determine appropriate corrective action Work closely with insurance providers, pharmacy staff, and internal billing teams Process and rebill corrected claims in a timely manner Identify trends in claim rejections and escalate recurring issues when necessary Maintain accurate documentation related to billing resolutions and claim activity Ensure compliance with pharmacy billing procedures and insurance requirements Assist in maintaining workflow efficiency within the billing department Qualifications Minimum of 3 years of pharmacy billing, insurance resolution, or pharmacy technician experience required Experience with pharmacy insurance denials and claim troubleshooting strongly preferred Long-term care pharmacy experience highly preferred Strong understanding of pharmacy billing processes and insurance claims Excellent problem-solving and communication skills Strong attention to detail and ability to multitask in a fast-paced environment Pharmacy Technician certification preferred but not required Benefits Medical, dental, and vision insurance 401(k) Life insurance options Supplemental insurance plans, including cancer, critical illness, accident coverage, and more Why Join Us? Stable Monday-Friday schedule No weekends or holidays Supportive team environment Opportunity to utilize and grow specialized pharmacy billing expertise