Billing Follow Up Associate

We are looking for a detail-oriented Billing Follow Up Associate to support reimbursement activities for a Contract position based in Clearlake, California. In this role, you will help manage claim follow-up, resolve payment issues, and coordinate with patients, payers, and internal teams to keep accounts moving toward timely resolution. This opportunity is well suited for someone who is organized, comfortable working within established procedures, and committed to accuracy and service.

Responsibilities:

Investigate outstanding insurance and patient accounts to identify barriers to payment and take appropriate follow-up action. Prepare, review, and submit billing claims while verifying that documentation and coding details support accurate reimbursement. Communicate with patients, government programs, and third-party payers to obtain information needed to process claims and resolve denials. Partner with internal departments to gather charge details, clarify account information, and support appeal activity when additional review is required. Monitor unpaid and past-due balances, pursue collection steps within established guidelines, and document account activity thoroughly. Calculate and apply approved write-offs, debit entries, credit adjustments, and other account corrections as needed. Maintain productivity and quality standards by completing assigned work accurately and within expected timelines. Provide general administrative and office support related to billing operations and assist with other duties as assigned. High school diploma or equivalent required; an associate degree or technical training is preferred. Previous experience in medical billing, collections, or healthcare revenue cycle support is preferred. Working knowledge of claim processing, payer follow-up, reimbursement practices, and account resolution methods. Familiarity with coding updates, appeals support, and adjustment processes in a medical billing environment. Ability to follow defined procedures, daily direction, and established guidelines while managing routine assignments. Strong attention to detail with the ability to maintain accuracy when reviewing accounts and processing corrections. Effective written and verbal communication skills for interacting with patients, payers, government agencies, and internal teams. Ability to meet performance expectations related to productivity, quality, and timely follow-up. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .