Global Cellular Billing Analyst, IT Operations

Global Cellular Billing Analyst, IT Operations Fremont, CA Job Details Full-time $116,000 - $246,000 a year 11 hours ago Benefits Commuter assistance Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Flextime Adoption assistance Employee assistance program 401(k) matching Employee discount Benefits from day one Pet insurance Qualifications Cost management Spanish Pricing Cellular networks Vendor management Inventory management 5 years 5G Automating deployment processes Invoice payment processing Key Performance Indicators Customer support ticket management Scripting Data analytics Telecommunication Vendor negotiation Technical troubleshooting support Senior level Implementing cost-saving initiatives Full Job Description What to Expect The Global Cellular Billing Analyst - IT Operations, will be responsible for monitoring all vendor invoices and real time rate plan / cellular line changes. This role at it's core will scrutinize all cellular spend and create initiatives and processes to drive down cellular costs. The ideal candidate should have a strong passion for data analytics, cost savings, and have experience in a fast-paced corporate environment. What You'll Do Receive all invoices from cellular vendors globally Manage unbilled usage alerts Conduct Monthly Rate Plan Analysis on all vendors Request / confirm rate plan changes monthly with vendors Identify Zero usage lines Confirm submission / payment of invoices monthly Request custom use price plans based on analysis and engage vendors daily for various cost savings actions Tracking issues via ticketing system and Device Issue Support Vendor onboarding Support and inventory management Follow up correspondence on all open credit / account change requests with vendors What You'll Bring 5+ years of experience in 5G/LTE & CBRS Radio Access Network Excellent Proficiency in MS Excel Knowledge of RF principles, cellular technologies, and RF tools Experience with private wireless client applications and proof-of-concepts (e.g., AGV, wireless torque tools, laptops, tablets, scanners, cameras, PLC communications) Experience with enterprise wireless solutions, including core network troubleshooting and data-driven diagnostics Experience with scripting to automate infrastructure deployment, collect metrics, and set up alerts for key performance indicators Ability to provide and maintain current vendor billing, employee enrollment reporting Strong vendor negotiation skills Bilingual preferred (Spanish) Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation $116,000 - $246,000/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.