Office Assistant / Collections Support

We are looking for a dependable and organized Office Assistant to support our property management and development office with day-to-day administrative tasks, tenant communication, and collections support. This is a great opportunity for someone looking to grow in an office environment. The ideal candidate is professional, detail-oriented, comfortable communicating with people, and able to stay organized while handling multiple responsibilities. Responsibilities Administrative Support Answer phones and respond to emails File, scan, and organize office records and project documents Assist with scheduling and general office coordination Communicate with tenants, vendors, contractors, and city departments Assist with property insurance documentation, renewals, and follow-up with insurance agents and vendors as needed. Support property management and development projects with administrative tasks Help maintain organized tenant and property files using Yardi Collections & Tenant Support Assist with rent collection follow-up and past-due notices Contact tenants regarding outstanding balances in a professional manner Document payment communication and maintain accurate records Assist with preparing invoices, statements, and account updates Support the office with tracking tenant payments and follow-up communication What We're Looking For Previous office or customer service experience preferred Strong communication and organizational skills Comfortable making phone calls and following up with tenants regarding payments Ability to stay professional and calm in difficult conversations Reliable, detail-oriented, and able to multitask Proficient in Microsoft Office (Excel, Word, Outlook) Experience with Yardi or property management software is a plus but not required About Us R & B Investments / APECO Engineering manages commercial properties and development projects throughout the region. Our office handles property management, tenant communication, construction coordination, and city permit processing in a fast-paced but team-oriented environment.

Pay:

$19.00 - $20.00 per hour

Benefits:

Flexible schedule

Work Location:

In person