Front Office Receptionist/Billing Coordinator

Front Office Receptionist/Billing Coordinator My Dentist Joe Irvine, CA Job Details Full-time $24 - $33 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Flexible schedule Qualifications Customer communication Teamwork Microsoft Excel Employee relationship building Medical scheduling Attention to detail Stakeholder relationship building Time management Full Job Description Job Overview We are seeking a dedicated, detail-oriented Dental Front Office Professional with strong Billing Coordinator experience to join our dynamic dental team. The ideal candidate will possess exceptional administrative and patient service skills, along with a thorough understanding of dental billing, insurance processes, and front office operations. In this role, you will be responsible for creating a welcoming and professional environment for patients while ensuring the efficient day-to-day operation of the practice. Key responsibilities include patient scheduling, insurance verification, treatment plan presentation, claims submission and follow-up, accounts receivable management, payment collection, and maintaining accurate patient records. The successful candidate will serve as a vital liaison between patients, insurance providers, and the clinical team, helping to maximize office efficiency, patient satisfaction, and revenue cycle performance. The Dental Front Office/Billing Coordinator plays an essential role in supporting both administrative and financial functions of the practice, ensuring seamless workflows, accurate billing procedures, and outstanding patient experiences. Skills Administrative & Front Office Skills Patient scheduling and appointment management Patient check-in and check-out procedures Patient registration and intake Treatment plan presentation Recall and reactivation scheduling Office organization and workflow coordination Data entry and documentation accuracy Customer service and patient relationst Dental Billing & Insurance Skills Dental insurance verification and eligibility checks Insurance benefits explanation Claims submission and electronic billing Insurance claim tracking and follow-up Accounts receivable management Collection of patient balances Pre-authorizations and predeterminations Explanation of Benefits (EOB) review Appeals and claim resolution Financial arrangements and payment plans Software & Technical Skills Open Dental (we used this one) Microsoft Office Suite (Word, Excel, Outlook) Electronic claims processing systems Communication & Interpersonal Skills Professional verbal and written communication Patient education and financial counseling Conflict resolution Active listening Team collaboration Relationship building Telephone etiquette Multitasking in a fast-paced environment Organizational & Financial Skills Attention to detail Time management Problem-solving Accuracy in billing and recordkeeping Cash handling and payment processing Daily deposit preparation Financial reporting assistance Prioritization and task management Preferred Qualifications Knowledge of PPO and indemnity dental plans Understanding of dental terminology and procedures Experience with treatment coordination Insurance aging report management Collections and outstanding balance follow-up Cross-functional support for clinical and administrative teams Patient check-in and check-out procedures Patient registration and intake Treatment plan presentation Recall and reactivation scheduling Office organization and workflow coordination Data entry and documentation accuracy Customer service and patient relations This role is perfect for motivated individuals eager to make a difference in healthcare administration. Join us to be part of a supportive team that values your skills and dedication in delivering outstanding patient care combined with precise financial operations. We will train for the right candidate.

Pay:

$24.00 - $33.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off

Work Location:

In person