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Job Description
Admissions & Billing Coordinator
CREATIVE STEAM
Laguna Woods, CA Job Details Part-time $17 - $20 an hour 13 hours ago Qualifications School experience Customer records maintenance Managing customer accounts Google Workspace Confidential information handling Google Drive Client onboarding Email customer support Accounts receivable management Account maintenance Phone communication Spreadsheets Student record keeping Student database management Student information system Purchase order management Accurate transaction records management Data summary reports Customer payment reminders Data management Financial records management Working with students Financial record maintenance Admissions and enrollment management Collaborative technology platforms Working with families CRM system proficiency Productivity software Entry level Bill payment support Full Job Description Admissions & Billing Coordinator Part-Time | On Campus | Monday-Friday, 9:00 AM-12:00 PM Creative STEAM Academy is looking for a highly organized, detail-oriented, and friendly Admissions & Billing Coordinator to join our campus team. This role is ideal for someone who is tech-savvy, enjoys working with families, and takes pride in making sure every detail is completed accurately and professionally. The Admissions & Billing Coordinator will be responsible for helping new families move smoothly through the enrollment and onboarding process while also supporting monthly billing, payment tracking, and account follow-up. Key Responsibilities The Admissions & Billing Coordinator will: Contact new families as admissions come in and provide a warm, professional onboarding experience Guide families through the enrollment process from start to finish Enter new students and families into our school operating system Ensure tuition, registration, materials fees, charter funds, and recurring payments are set up accurately Confirm that all required forms are completed, including contracts, handbooks, waivers, and enrollment paperwork Maintain clear onboarding checklists so every family account is complete and accurate Upload and track charter school funds, purchase orders, and payment documentation Follow up monthly with families regarding payments, outstanding balances, and account updates Communicate professionally with families by phone, email, and text Maintain accurate spreadsheets, reports, and billing records Work closely with the leadership team to ensure admissions and billing are organized and up to date Provide excellent, white-glove customer service to every family Ideal Candidate We are looking for someone who is: Extremely detail-oriented and organized Comfortable with phone calls and family communication Friendly, professional, and customer-service focused Tech-savvy and confident using Google Workspace, Google Drive, spreadsheets, and online platforms Able to create and maintain data, reports, checklists, and tracking systems Reliable, proactive, and able to follow through without constant reminders Able to handle confidential family and billing information with professionalism Comfortable working on campus in a busy school environment Strong at checking details, catching errors, and making sure nothing falls through the cracks Preferred Experience Experience in admissions, billing, enrollment, office administration, customer service, or school operations Experience using school management systems, billing platforms, spreadsheets, or CRM-style systems Experience working with families, students, or educational programs is a plus Schedule This is an on-campus, part-time position.
Hours:
Monday-Friday, 9:00 AM-12:00
PM Location:
Creative STEAM Academy campus About Creative STEAM Academy Creative STEAM Academy is a small, innovative private homeschool learning center serving TK-8th grade students through hands-on academics, arts, STEM, and enrichment programs. We are passionate about creating a warm, organized, and supportive experience for both students and families.
