Part-Time Billing & Accounts
CREATIVE STEAM
Laguna Woods, CA Job Details Part-time $18 - $20 an hour 3 hours ago Qualifications Debt collection phone call Customer records maintenance Managing customer accounts Confidential information handling Email customer support Account maintenance Phone communication Medical coding Process improvement Accurate transaction records management Financial issue resolution Client invoicing Customer payment reminders Financial records management Financial workflow efficiency improvements Financial record maintenance QuickBooks Computer skills Billing issue inquiries Data accuracy checks Accounting error correction Process management Communication skills Invoice dispute resolution Collections account management Entry level Bill payment support Client interaction via phone calls Full Job Description Part-Time Billing & Accounts Creative STEAM Academy
- On Campus
- Laguna Woods, CA Part-Time
- Monday, Tuesday, Thursday & Friday
- 8:30 AM-12:30 PM About Creative STEAM Academy Creative STEAM Academy is a hands-on homeschool learning center serving TK-12th grade students.
We are looking for a detail-oriented, organized, and reliable Billing & Accounts Specialist to support our daily financial operations, family billing, charter school invoicing, and account reconciliation. This position is ideal for someone who is confident with billing systems, enjoys problem-solving, communicates professionally with families, and can keep accounts accurate, organized, and up to date in a fast-paced school environment. Position Summary Entry Level Billing & Accounts will be responsible for managing student account balances, creating and sending invoices, applying payments and charter school funding, monitoring failed or returned payments, and communicating with families regarding outstanding balances. This role also includes preparing and submitting invoices to charter schools, tracking funding, reconciling accounts, and helping maintain clear billing procedures. The ideal candidate is highly detail-oriented, professional, tech-savvy, and comfortable handling sensitive financial information with discretion and accuracy. Key Responsibilities Generate and send monthly invoices to families accurately and on time Create invoices for tuition, programs, camps, fees, and other billable services Charge family accounts and securely process payments Monitor failed payments, returned payments, overdue balances, and outstanding invoices Notify families promptly and professionally regarding failed payments, returned payments, or unpaid balances Apply incoming charter school funds to the correct student accounts Track monthly charter school funding and out-of-pocket tuition payments Create, submit, and reconcile monthly invoices for charter schools Ensure charter school invoices follow each charter's billing requirements and deadlines Review family accounts regularly to assess balances and correct billing issues Maintain accurate records of billing activity, payments, communications, and account updates Communicate with families by phone and email regarding balances, payment options, and account concerns Assist in creating and maintaining policies and procedures for billing, payment plans, scholarships, financial aid, and account collections Support account reconciliation and help identify billing discrepancies Help improve billing systems, processes, and overall efficiency Qualifications Prior experience in billing, accounts receivable, bookkeeping, collections, school billing, medical billing/coding, or a related field preferred Strong attention to detail and accuracy Excellent customer service and communication skills Comfortable making phone calls and sending professional emails regarding sensitive financial matters Strong computer skills and ability to learn billing, payment, and school management platforms Ability to work independently and stay organized Ability to manage multiple accounts, deadlines, and billing requirements Professional, discreet, and trustworthy with confidential financial information Problem-solving mindset and ability to improve processes Experience with charter school billing, school tuition billing, Brightwheel, Procare, QuickBooks, or similar platforms is a plus Ideal Candidate The ideal candidate is someone who is organized, dependable, detail oriented, proactive, and comfortable taking ownership of the billing process. This person should be able to communicate kindly but firmly with families, keep accounts current, and ensure that invoices, payments, and charter funds are handled accurately and on time. We are looking for someone who can bring structure, consistency, and efficiency to our billing systems while maintaining excellent relationships with families and charter partners. Schedule Monday, Tuesday, Thursday & Friday 8:30 AM-12:30 PM On campus Job Type Part-time Work Location In person at Creative STEAM Academy Laguna Woods, CA To Apply Please submit your resume and a brief introduction sharing your billing, accounts receivable, bookkeeping, or collections experience. We are especially interested in candidates who are detail-oriented, organized, and experienced in managing invoices, payments, and account reconciliation.