Job Description
Senior Accounts Receivable, Credit & Collections Analyst Valley Fruit & Produce Company /Alpha Produce Los Angeles, CA Job Details Full-time $80,000 - $90,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Referral program Qualifications VLOOKUP function Dashboard development Customer communication Financial data reconciliation English Bachelor's degree Attention to detail Data-driven problem-solving Business Administration Account management Excel data analysis Full Job Description Valley Produce is seeking a highly analytical and detail-oriented Senior Accounts Receivable, Credit & Collections Analyst to support the Company's credit, collections, deductions, claims resolution, account reconciliation, and customer account management functions. This position is not a traditional collections role. The ideal candidate will possess strong analytical skills, advanced Excel capabilities, excellent written and verbal communication skills in English, and the ability to independently investigate and resolve complex customer account issues. The position will work closely with Sales, Customer Service, Operations, Transportation, and Accounting to minimize bad debt exposure, improve cash flow, reduce unresolved credits and deductions, and strengthen internal controls.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Accounts Receivable & Collections Manage assigned customer portfolio and collection activities. Review aging reports and prioritize collection efforts. Contact customers regarding past due invoices and payment commitments. Document collection efforts and maintain accurate account notes. Escalate collection risks to management as necessary. Monitor payment trends and identify potential credit risks. Credit Analysis & Customer Support Review customer payment history and account performance. Assist with new customer credit application reviews. Monitor customer credit limits and recommend adjustments. Support ongoing customer credit evaluations. Reconciliations & Dispute Resolution Perform detailed customer account reconciliations. Investigate disputed balances, deductions, chargebacks, and credits. Research payment discrepancies and unapplied cash. Coordinate with internal departments to resolve customer disputes. Validate supporting documentation for claims and deductions. Maintain complete documentation supporting all account adjustments. Claims & Credit Management Investigate quality claims, shortages, pricing discrepancies, and delivery disputes. Coordinate claim resolution with Sales, Operations, Transportation, and Customers. Ensure all credits are properly supported and approved. Track unresolved claims and provide regular status updates. Prevent aging credits from remaining unresolved. Reporting & Analysis Prepare weekly AR and Collections reports. Analyze aging trends and collection performance. Identify process improvement opportunities. Support month-end close activities. Assist with audit requests and financial reporting requirements. Develop and maintain AR-related Excel reports and dashboards. Credit Insurance & Risk Management Assist with credit insurance reporting requirements. Monitor insured accounts and reporting deadlines. Escalate high-risk accounts for management review. Support bad debt prevention initiatives. QUALIFICATIONS
Required:
Bachelor's degree in Accounting, Finance, Business Administration, or related field. Minimum 5 years of Accounts Receivable, Credit, or Collections experience. Advanced Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and data analysis. Excellent verbal and written English communication skills. Strong analytical and problem-solving abilities. Experience performing account reconciliations. Ability to independently investigate and resolve complex account issues. Strong organizational and follow-up skills. Preferred:
Experience in produce, food distribution, wholesale distribution, logistics, or supply chain industries. Experience with Produce Pro or similar ERP systems. Experience managing deductions, chargebacks, and customer claims. Experience with credit insurance programs. Power BI experience. Bilingual English/Spanish. SUCCESS FACTORS
The successful candidate will: Be highly analytical rather than purely transactional. Challenge unsupported deductions and credits. Drive timely resolution of outstanding disputes. Improve collection effectiveness and cash flow. Maintain strong customer relationships while protecting company assets. Communicate professionally with customers, sales personnel, and management. Take ownership of issues through resolution rather than simply processing transactions. Pay:
$80,000.00 - $90,000.00 per year Benefits:
401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply Application Question(s): Do you have advanced Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and data analysis? Work Location:
In person
