Billing & Resident Services Associate

Billing & Resident Services Associate Evergreen Property Management Inc. Fort Collins, CO Job Details Full-time $22 - $24 an hour 7 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Paid sick time Qualifications English Administrative experience Driver's License Full Job Description Billing and Resident Services Associate - Evergreen Property Management & Real Estate Group, Inc. Evergreen Property Management & Real Estate Group, Inc. has been proudly serving Northern Colorado since 1987. We're a well-established, community-focused company based in Fort Collins, and we take pride in providing quality property management and real estate services. Learn more about who we are at FTCrent.com. We're looking for a detail-oriented, people-friendly Billing and Resident Services Associate to join our Accounting team. This role is a great fit for someone who takes pride in doing accurate, timely work and is always ready to lend a hand to their team. If you're organized, a clear communicator and looking for a job that shifts throughout the year to keep things interesting— we'd love to meet you. If you're bilingual English/Spanish, that's a strong plus — something we truly value. What You'll Do As a Billing and Resident Services Associate, you'll be the backbone of our billing operations and a key support resource of our accounting team.

Your work will include:

Processing accurate, timely billing for maintenance, landscaping, and cleaning work orders in AppFolio Adding charges to resident accounts and notifying residents by phone, email, or letter Receiving payments from tenants over the phone via our secure software. Maintaining tracking sheets, and conducting weekly work order audits Reconciling American Express statements monthly and tracking office expenses Assisting with security deposit settlements, disposition reports, and deposit dispute resolution Supporting accounts payable, accounts receivable, bank reconciliations, and monthly owner reports Responding promptly to voicemails, emails, and resident or owner inquiries Pitching in with additional accounting and administrative tasks as the team needs What Makes You a Great Fit Experience in administrative, accounting, or property management roles preferred Familiarity with AppFolio is a bonus, but not required — we'll train the right person Strong attention to detail and a commitment to accuracy Organized and able to juggle multiple priorities without dropping the ball Clear communicator — in writing, on the phone, and in person Comfortable working independently and as part of a team Able to stay calm under pressure and adapt when priorities shift Bilingual (English/Spanish) preferred Hours Monday-Friday, 8:45am-5:00pm Benefits Paid Time Off (accrues from your first day),

Paid Sick Time Paid Holidays:

All Bank Holidays with the exception of Veteran's Day, (unless you're a veteran!) Slow Season Every other week is a 4-day week 50% Health Insurance Employer paid Life insurance

Job Type:

Full Time, Non-exempt - In person

Language:

English/Spanish Bilingual (Preferred)

License/Certification:

Driver's License, reliable vehicle and auto insurance (Required) Qualified candidates must be able to pass a credit and criminal background check.

Job Type:

Full-time Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Please share your accounting or describe your relevant experiences Ability to

Relocate:

Fort Collins, CO 80525: Relocate before starting work (Preferred)

Work Location:

In person