Collections Clerk (AR)

Collections Clerk (AR) Decks and Docks - 2.9 Clearwater, FL Job Details Full-time From $1 an hour 2 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Accounts receivable Teamwork Microsoft Excel Interpersonal skills Phone communication Problem-solving Accounting Data entry Root cause analysis Client interaction via phone calls Full Job Description Company Overview Decks and Docks is a leading supplier of lumber, piling, seawall, and dock accessories serving homeowners, contractors, marinas, and communities across the country. With nearly 20 years of experience, we pride ourselves on delivering exceptional service and value while providing the materials needed to complete any outdoor projects. The Role Decks and Docks Company is seeking a Collections Clerk that is professionally responsible for a collection portfolio. This individual will be directly responsible for the collection of receivables to ensure payments are received within terms, while protecting the organization against unnecessary risk and bad debt exposure.

What You'll Do:

Independently manage portfolio of customers Ability to problem-solve, think independently, and be persistent in bringing issues to conclusion. Build relationships with key Decks and Docks Company customers and internal departments Conduct collection calls using telephone, e-mail, and/or customer website portals to secure payments and resolve any issues. Provide invoice copies, reconcile accounts, and perform other general accounting duties to obtain payment which may include processing credit card payments. Work with external customers to establish payment plans to resolve aged outstanding items. Negotiate customer disputes to resolution and document root causes of payment issues. Actively prioritize and monitor customer accounts, learning reasons for non-payment and working on the necessary steps to bring outstanding issues to resolution. Responsible for monitoring payment behaviors on accounts to identify when customer is at risk of defaulting on balance due to minimizing total risk. Maintain clear documentation of all communication with customers Accountable for reducing delinquency in assigned portfolio. Must be a team player with a positive attitude.

What We're Looking For:

Must be comfortable communicating directly with customers by either phone or e-mail, displaying ownership and problem solving in assignments. Intermediate Excel Skills Clear and effective professional communication skills Strong ability to analyze information and make sound decisions. Ability to prioritize workload and multi-task to ensure deadlines are met in a fast-paced environment. Clean background check Reliable transportation to our Clearwater office Availability to work full-time, Monday through Friday Why Join Us?

Growth Opportunities:

Be part of a rapidly expanding company with room to grow.

Supportive Culture:

Work with a collaborative and friendly team that values your contributions. Comprehensive Benefits (after a brief waiting period): Health, Dental, Vision, and Life Insurance 401k Retirement Plan Paid Holidays and Paid Time Off (PTO) If you're ready to take the next step in your career and contribute to a thriving team, we'd love to hear from you!

Job Type:

Full-time Pay:

From $1.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Accounting:

2 years (Preferred) Accounts receivable: 2 years (Preferred) Data entry: 2 years (Preferred) Ability to

Commute:

Clearwater, FL 33756 (Required)

Work Location:

In person