Medical Billing Software Specialist

Medical Billing Software Specialist

ROM TECHNOLOGIES INC - 4.6

Clearwater, FL Job Details $100,000 a year 1 day ago Qualifications Athenahealth Collaborate with healthcare professionals Application Integration Revenue cycle management Stakeholder engagement System administration Achieving HIPAA compliance Vendor management Phone communication Process optimization Healthcare Administration IT system monitoring Regulatory compliance Compliance audits & assessments HIPAA Configuration management Data reporting Clinic experience Information Systems Training material drafting Mid-level HL7 Technology security practices Financial analysis System maintenance SQL CMS regulatory compliance Clinical staff training Project management Bachelor's degree Full Job Description ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people. Position Summary The Medical Billing Software Specialist is responsible for the optimization, support, and ongoing configuration of the organization's Electronic Health Record (EHR) and Practice Management (PM) systems. This role serves as a key liaison between clinical staff, administrative teams, and IT to ensure efficient workflows, data integrity, regulatory compliance, and high system usability. Key Responsibilities System Administration & Support Maintain and support EHR and PM systems, including user setup, security roles, templates, and configurations Troubleshoot system issues and coordinate resolution with vendors or internal IT teams Monitor system performance and recommend improvements Implementation & Optimization Lead or support EHR/PM system configurations, upgrades, and integrations Analyze clinical and administrative workflows; recommend and implement system enhancements Configure templates, forms, order sets, and billing workflows to improve efficiency Training & User Support Train clinical and administrative staff on EHR/PM functionality and best practices Develop user guides, training materials, and documentation Provide ongoing support and serve as a subject matter expert (SME) Data Management & Reporting Ensure data accuracy, integrity, and proper system usage Generate reports for clinical, operational, and financial analysis Support quality reporting programs (e.g., MIPS, HEDIS, etc.) Compliance & Security Ensure systems meet regulatory requirements (HIPAA, CMS guidelines, etc.) Assist with audits, data security protocols, and access controls Maintain confidentiality and data protection standards Vendor & Stakeholder Coordination Act as primary point of contact for EHR/PM vendors Collaborate with leadership, providers, billing teams, and IT staff Manage tickets, upgrades, and system changes with vendors Qualifications Education & Experience Bachelor's degree in Healthcare Administration, Information Systems, or related field (or equivalent experience) 2-5+ years of experience with EHR/PM systems (e.g., Epic, Cerner, Athenahealth, eClinicalWorks, etc.) Experience in a healthcare setting (clinic, hospital, or medical group) preferred Skills & Competencies Strong understanding of clinical and revenue cycle workflows Proficiency in EHR/PM configuration and troubleshooting Analytical and problem-solving skills Excellent communication and training abilities Knowledge of healthcare regulations and compliance standards Preferred Qualifications EHR certification(s) (vendor-specific or general health IT certifications) Experience with system integrations (HL7, APIs, interfaces) SQL/report writing or data analytics experience Project management experience Physical Demands and Working Conditions This is an office-based position requiring prolonged periods of sitting, working at a computer, and communicating with others via phone, video conference, and email. The role involves frequent use of standard office equipment such as computers, keyboards, monitors, and telecommunication devices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.