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Job Description
Billing Supervisor
RS&H - 4.2
Jacksonville, FL Job Details Full-time 1 day ago Qualifications Spreadsheets Bachelor's degree Productivity software Technical Proficiency Stakeholder relationship building Cross-functional communication
Full Job Description The Opportunity:
We are seeking an experienced Billing Supervisor to oversee and support a small team of billing professionals and serve as a subject-matter expert on complex billing matters. This role combines people leadership, technical expertise, and process improvement, playing a key role in ensuring accurate, timely billing and strong cross‑functional collaboration. Working with a high level of independence, the Billing Supervisor applies advanced knowledge to resolve non‑routine and complex issues, exercises sound judgment, and communicates effectively on sensitive matters with stakeholders across the organization. Responsibilities Lead and support a small team of billing associates, including hiring, onboarding, coaching, performance management, and professional development. Serve as a mentor and escalation point for the billing team, providing technical guidance and reviewing work completed by less experienced associates. Partner with Billing and Finance leadership to identify opportunities for process improvements, efficiencies, and training initiatives. Contribute to the development and enhancement of billing policies, procedures, and training materials. Act as a technical specialist, applying advanced billing concepts to complex or high‑risk assignments. Perform full-cycle billing activities, including: Setting up billing terms in billing systems Preparing and issuing accurate invoices Reviewing project labor and expense charges Monitoring accounts receivable and assisting with collection efforts Collaborate closely with project management and other internal partners to ensure smooth hand‑offs and effective communication. Assign tasks to junior or support staff as needed and ensure workload is balanced and deadlines are met. Perform additional duties as assigned. To be successful in this role, you must have: Bachelor's degree in Accounting, Finance, Business, or a related field Minimum of 7 years of experience in billing or accounts receivable At least 5 years of experience in a billing associate role, with demonstrated progression in responsibility Advanced proficiency in Microsoft Office, with a strong emphasis on Excel Strong organizational and prioritization skills with the ability to manage multiple priorities independently Excellent written and verbal communication skills Proven ability to build effective working relationships across teams and levels Demonstrated ability to address complex, sensitive, or potentially controversial issues in a professional and business‑focused manner Strong problem‑solving skills with the ability to apply sound judgment in complex situations Why Join Us In this role, you'll have the opportunity to make a meaningful impact by leading a team, improving billing processes, and partnering with stakeholders across the organization. You'll be trusted to work independently, apply your expertise to complex challenges, and help shape how billing operations support the broader business. If this sounds like the role for you and you're ready to join an amazing team, please apply. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Please view Equal Employment Opportunity Posters provided by OFCCP here.
Please note:
no agency representation or submissions will be recognized for this vacancy. Candidates should apply directly to this role to be considered. It is the responsibility of all third-party recruiting and employment agencies to know and adhere to our recruiting policy. #LI-JG1
The Company:
Employee-owned, RS&H is one of the nation's leading architecture, engineering, and consulting firms, with associates who work hard every day to create tomorrow together. We offer an exceptional journey from start to future. Our integrated teams translate experience into insight, turn challenges into opportunities, and build relationships that are as strong as the buildings and infrastructure we deliver together. We attribute our success to our unwavering commitment to our core values: integrity, accountability, curiosity, and teamwork.
