Collections Clerk

We are looking for a motivated Collections Clerk to join our team in Orlando, Florida. In this long-term contract position, you will play a key role in managing accounts receivable and ensuring timely collections from both commercial and consumer clients. This role requires strong communication skills, attention to detail, and proficiency in managing collection processes.

Responsibilities:

• Handle commercial and consumer collections by contacting clients to resolve overdue accounts.
• Maintain accurate and up-to-date records of collection activities and account statuses.
• Communicate effectively with clients to negotiate payment terms and resolve disputes.
• Utilize Microsoft Office tools to manage data entry and prepare collection reports.
• Collaborate with internal teams to ensure billing accuracy and address discrepancies.
• Conduct cold calls to clients as needed to follow up on outstanding balances.
• Monitor account receivables and proactively identify potential collection issues.
• Provide excellent customer service when addressing client inquiries and concerns.
• Adhere to company policies and legal regulations related to credit and collections.
• Support process improvements to enhance efficiency and productivity in collections.