Billing Director

We are looking for an experienced Billing Director to lead billing operations in Carrollton, Texas and ensure invoicing activities are completed accurately, efficiently, and in accordance with company and regulatory standards. This role will guide a billing team, strengthen controls, and partner with cross-functional stakeholders to create a more effective end-to-end billing process. The ideal candidate brings deep experience in manufacturing-related billing environments, strong operational judgment, and the ability to drive consistent performance across multiple revenue streams.

Responsibilities:

• Lead the day-to-day billing function, ensuring invoices are issued correctly, on schedule, and in alignment with internal policies and applicable requirements.
• Direct, coach, and develop billing staff while setting clear expectations, monitoring performance, and supporting a high standard of execution.
• Manage billing activities across parts, finished goods, and service lines to maintain consistency and accuracy throughout the organization.
• Investigate invoicing discrepancies and account issues, determine root causes, and implement effective resolutions in a timely manner.
• Partner with sales, customer service, and accounting teams to improve coordination, reduce delays, and create smoother billing workflows.
• Evaluate current billing procedures and identify opportunities to enhance efficiency, accuracy, and internal controls.
• Utilize billing platforms and related tools effectively, while recommending system and process improvements that support business needs.
• Prepare and review billing-related reports, metrics, and operational trends to support decision-making and ongoing process refinement.