Billing Specialist

Job DescriptionJob Description Key Responsibilities Billing & Invoicing (High-Volume) Prepare, review, and process invoices and client statements accurately and timely in a high-volume environment. Ensure billing entries align with firm policies, matter requirements, and contingency case structures (as applicable). Court E-Filing / Court-Related Billing Support (Strongly Preferred) Support billing workflows that intersect with court e-filing activities , including tracking filing-related costs, documentation, and invoice support. Work with internal teams to ensure court-related transactions are recorded correctly and are easy to retrieve for audits, disputes, or case review. Complete daily e-filing activity and import related court cost transactions into the firm's system of record; research and resolve exceptions (incorrect matter assignments and duplicate transactions) to ensure accurate client invoicing. Process Building & Continuous Improvement Partner directly with the Director of Accounting to build and standardize billing processes: Create checklists and SOPs Define quality controls and approval steps Identify bottlenecks and implement improvements Track recurring billing issues (missing documentation, timing issues, cost coding problems) and recommend solutions. Reporting & Administrative Support Maintain accurate billing records, logs, and status tracking (invoice lifecycle, exceptions, outstanding items). Prepare routine and ad hoc reporting related to billing volume, turnaround time, error trends, and follow-ups. Respond professionally to internal and external inquiries regarding invoice status and documentation. Perform monthly credit card and bank account reconciliations, ensuring all transactions are accurately recorded for invoicing. Resolve and report all discrepancies in a timely manner. Track, report, and resolve outstanding/uncashed checks; partner with Litigation Department Supervisors to determine course of action (reissue, stop payment, void, or other firm-approved resolution) and document outcomes. Required Qualifications High school diploma or equivalent required; associate's or bachelor's degree in Accounting/Finance/Business preferred. 2+ years of billing, accounting support, or revenue-cycle experience (law firm experience preferred). Ability to thrive in a high-volume, deadline-driven environment with strong attention to detail. Strong written and verbal communication skills and comfort working cross-functionally. Proficiency with Microsoft Office, especially Excel (filters, sorting, basic formulas; more advanced skills are a plus). Strong organizational skills, ability to prioritize, and a consistent follow-through mindset. Preferred Qualifications Prior law firm billing experience Court e-filing process experience (e.g., familiarity with typical e-filing workflows, filing fee handling, and related documentation). Experience helping build or improve administrative/accounting processes (SOP writing, checklists, workflow documentation).