Billing Coordinator/Client Service

Billing Coordinator/Client Service at Accountants One Billing Coordinator/Client Service at Accountants One in Roswell, Georgia Posted in 11 days ago.

Type:

full-time

Job Description:

Accountants One has a repeat client for over 14 years that is looking for a Client Service & Billing Coordinator. Our client is seeking a detail-oriented and customer-focused professional to support daily operations, client communications, scheduling, and billing activities. This role is ideal for someone who enjoys wearing multiple hats and thrives in a fast-paced service environment. The successful candidate will serve as a key liaison between customers, technicians, vendors, and the operations team while ensuring accurate invoicing and exceptional customer service. Responsibilities Prepare and process customer invoices using QuickBooks. Review work orders and service documentation to ensure billing accuracy. Maintain customer accounts, billing records, and supporting documentation. Assist with accounts receivable activities, including collections and payment follow-up. Respond to customer inquiries regarding services, scheduling, and invoices. Serve as a primary point of contact via phone, email, and text communication. Coordinate service appointments and manage scheduling for drivers and technicians. Monitor schedules and communicate updates to customers and internal teams. Track work orders and ensure all required documentation is completed and maintained. Generate reports and assist with accounting and administrative projects as needed. Build and maintain positive relationships with customers, vendors, and team members. Qualifications Experience with invoicing, billing, bookkeeping, or accounting support functions. QuickBooks experience preferred. Strong customer service and communication skills. Proficiency with Microsoft Office, including Outlook, Excel, and Word. Excellent organizational skills with the ability to manage multiple priorities. High level of accuracy and attention to detail. Ability to work independently while contributing to a collaborative team environment. Positive attitude and a commitment to providing outstanding customer service. Preferred Experience Transportation, fleet services, maintenance, logistics, or other service-based industries. Coordinating multiple schedules, appointments, or projects simultaneously. What's Offered Competitive compensation. Growth opportunity with an expanding organization. Collaborative and supportive team environment. Visible role with direct impact on customer satisfaction and business operations. Send resumes to cindycannon@accountantsone.com