Job Description
Employment Type:
Full time Shift:
Day Shift Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. Saint Alphonsus Health System is looking for an energetic and organized Patient Registration Supervisor to join the team at the Saint Alphonsus Regional Medical Center in Boise, ID! As a Patient Registration Supervisor, you will maintain & demonstrate knowledge in all functional areas of registration in the hospital including outpatient registration points, ED, general admissions, bed assignments and financial counseling. You will regularly monitor the patient tracking system, registration reports, and financial clearance activities ensuring that all patient registrations meet key performance standards. The supervisor is also responsible for monitoring prompt and accurate financial clearance activities. You will help to manage and dissolve patient/family/staff concerns and resolve questions regarding payment/billing/insurance. POSITION DETAILS
This Full-Time position will work Monday - Friday from 8:00AM - 5:00PM (or similar). This position requires every other weekend "on-call" duty. The supervisor will support all team members in Boise Registration including Emergency Department, Outpatient, Lab, Day Surgery, Main Desk, etc. The Saint Alphonsus Regional Medical Center is located at 1055 N Curtis Rd, Boise, ID 83706. MINIMUM QUALIFICATIONS
High school diploma or equivalent. Two (2) to three (3) years' experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities. Obtain National certification in HFMA CRCR, NAHAM CHAA
& / or NAHAM CHAM
required within one (1) year of hire. ADDITIONAL QUALIFICAIONS
(PREFERRED) Associate degree Patient accounting experience ESSENTIAL FUNCTIONS
Manage day-to-day activities and provide leadership and guidance to team members. Work closely with managers to implement departmental plans, priorities, and performance standards. Contribute to performance reviews and may assist in hiring and selection processes. Respond promptly to meet or exceed customer needs and service expectations. Coordinate staff scheduling, approve time/payroll/expenses, and ensure efficient resource utilization. Share goals, standards, and expectations clearly; foster trust and address conflicts proactively. Encourage teamwork, flexibility, and professional conduct while maintaining compliance with laws and policies. Commit to continuous self-development, support team development, and uphold ethical standards and regulatory requirements. About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.
