Billing Specialist

Job Summary We are seeking a dependable and detail-oriented Billing Clerk to join our growing LTL trucking company. The ideal candidate will be responsible for processing freight billing, entering shipment information from Bills of Lading (BOLs), tracing shipments, assisting customers over the phone, and supporting daily transportation office operations. Experience in trucking, logistics, or freight billing is preferred but not required for the right candidate. Responsibilities Process and audit freight bills accurately and efficiently Enter shipment details and customer information from Bills of Lading (BOLs) Trace and track shipments to provide status updates to customers and drivers Answer incoming phone calls and assist customers with pickup requests, delivery inquiries, and shipment issues Enter and schedule pickup requests into the dispatch system Verify rates, fuel surcharges, accessorial charges, and freight classifications Communicate with dispatchers, drivers, terminals, and customers regarding shipment status and paperwork Review PODs (Proofs of Delivery) and resolve billing discrepancies Maintain accurate customer and shipment records Assist with claims documentation and OS&D (Overage, Shortage & Damage) reports Scan, file, and organize freight documents and invoices Support daily administrative and customer service operations within the terminal Ensure compliance with company procedures and transportation regulations Qualifications Previous experience in trucking, transportation, logistics, or billing preferred Knowledge of LTL freight operations and Bills of Lading is a plus Strong data entry and computer skills Experience with transportation management systems (TMS) or dispatch software preferred Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Strong attention to detail and organizational skills Proficient in Microsoft Office, especially Outlook and Excel Reliable attendance and professional attitude

Pay:

$20.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person