Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Collections/Financial Care Associate
Job
MembersAlliance Credit Union
Loves Park, IL (In Person)
$38,480 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
33
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Collections/Financial Care Associate MembersAlliance Credit Union - 3.0 Loves Park, IL Job Details Full-time $18 - $19 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Debt collection phone call Customer relationship building Loan collections Debt collection Client rapport building High school diploma or GED Collections account management Bankruptcy Full Job Description Being a Financial Care Associate is very rewarding. It is truly all about helping our members (customers) through a difficult time in their life. We have the privilege to be able to work with them on a financial resolution. As we listen to their story, we are able to empathize, show our compassion and even laugh, celebrate and sometimes cry with our members. Every day, we are able to build trust and a strong and long-lasting relationship with them. It is our goal to help the members to become and remain financially healthy. Overall, it is important to the Financial Care team to show that we care. Through this care and compassion, we are able to make a positive difference in the lives of our members and our community. Below are some of the things that this position will accomplish each day: Correspond with the member according to the collection policy on past due balances. Maintain the daily calling queues and reports for past due balances on loans and negative balance accounts. Follow-up with the member to ensure a resolution. Assist the member with counseling about their monthly obligations to help the member become more financially healthy. May communicate with the Attorney regarding bankruptcies, repossessions, and overdue accounts. Come and join the largest locally owned credit union that has been voted the Best Credit Union for the past 5 years as we celebrate 88 years in business! Learn more at membersalliance.org.