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Collections Specialist
Job
Bionic Prosthetics and Orthotics
Merrillville, IN (In Person)
$35,360 Salary, Full-Time
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Job Description
Bionic Prosthetics and Orthotics is seeking a highly motivated and detail-oriented Collections Specialist to join our dynamic team. The ideal candidate will have a strong background in collections, excellent communication skills, and a proactive approach to resolving outstanding accounts. As a Collections Specialist, you will be responsible for managing and collecting on past-due accounts, negotiating payment arrangements, and maintaining positive relationships with clients. Responsibilites
- Proactively pursue and resolve denied,non-payment or underpaid claims
- Responsible for correcting, and processing claims for all payors
- Analyze and interpret that claims are accurately sent to the insurance companies
- Perform follow-up with Medicare, Medicaid, Managed Care, Veterans, and Commercial plans to determine claim status
- Identify unpaid/underpaid claims/through aging reports
- Process appeals online or via paper submission
- Assist with billing audits and related information
- Process refund request
- Attend provider workshops when needed
- Communicate with billing and credentialing coordinator to identify and resolve inventory
- Process billing calls and resolve inquiries from patients and third-party carriers
- Respond to Insurance correspondence
- Identify trends, carrier issues related to billing and reimbursements, appeal processing time-frames
- DME billing experience a plus but not required Qualifications
- Minimum of 1 year of related experience in a healthcare business or technical environment
- Previous experience in a medical office setting
- Previous experience with payor web portal navigation
- Experience with electronic medical record experience preferred
- Understanding of medical terminology and insurance guidelines
- Excellent organization and time management skills along with oral and written communication skills
- Ability to learn quickly, build and maintain long-term working relationships and work with minimal supervision
- Strong written and verbal communication skills, strong analytical, organizational and time management skills required.
Job Type:
Full-time Pay:
$16.00- $18.