Billing Coordinator

ABOUT BLUE MOON

Blue Moon is a local, family-owned business specializing in portable restroom rentals, restroom trailers, handwashing and sanitizing stations, temporary construction fencing, roll-off dumpsters, and residential/commercial trash collection. We take pride in delivering dependable service to our community through professionalism, responsiveness, and excellent customer service.

POSITION

BILLING & ROUTING

COORDINATOR - PORTABLE RESTROOM DIVISION

Blue Moon is seeking a dependable, organized, and detail-oriented team member to support our Portable Restroom Division. This position combines billing, customer service, phone support, collections assistance, and route coordination responsibilities to help ensure efficient daily operations. The ideal candidate is self-motivated, comfortable working in a fast-paced office environment, and able to communicate professionally with customers, drivers, and coworkers.

SCHEDULE

Full-time 40 hours per week No overtime expected

KEY RESPONSIBILITIES

Create, process, and review invoices for portable restroom services Answer and direct calls using a multi-line phone system Assist customers with billing questions, payments, service requests, and scheduling Coordinate and route portable restroom deliveries, pickups, and service schedules Create and manage work orders and service requests Communicate with drivers regarding route changes and customer needs Post payments and assist with collections on past-due accounts Maintain organized customer records and filing systems Collaborate with operations and management to resolve service issues Perform additional administrative duties as assigned

QUALIFICATIONS

High school diploma or GED required Minimum of 2 years of office administration, billing, dispatching, customer service, or related experience preferred Proficiency in Microsoft Word, Excel, Outlook, and general computer systems required Experience with routing software, billing platforms, QuickBooks, or waste/construction industry software preferred Strong organizational, communication, and problem-solving skills Ability to prioritize tasks and remain productive in a fast-paced environment Positive attitude and willingness to learn

WHAT SUCESS LOOKS LIKE

Invoices are accurate and completed on time Customers receive friendly, professional service Routes are organized and communicated clearly to drivers Billing questions and service issues are resolved efficiently Customer accounts and records remain accurate and up to date The office operates smoothly while managing changing priorities

COMPENSATION

Salary is based on experience and education. Benefits include Paid vacation after eligibility requirements are met Company-paid dental insurance Company-paid vision insurance For immediate consideration, please submit your resume through Indeed. No phone calls, please.

Job Type:

Full-time Pay:

$17.00 - $24.00 per hour

Benefits:

Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Billing:

1 year (Required)

Work Location:

In person