Billing Assistant

PRIMARY RESPONSIBILITIES

Work within the iFortress program to collect pickup and drop off tool data, while coordinating with all US district managers ensuring accuracy of quantities on the delivery forms. Place the reconciled iFortress data into correct invoicing template. Create sales orders in Prophet 21 (Fortress' ERP system) for all new pads and coordinate with customers for Purchase Orders when applicable. Communicate and participate in creating Rebuild Kits in Prophet 21 to ensure invoicing (relieving inventory) can be achieved effectively. Constantly communicate with all customers to resolve all discrepancies and monitor possible issues with invoicing. Collaborate with the Fortress Operations and Accounting teams to ensure invoicing process flow is accurate. Be accountable ensuring accurate and timely distribution of invoices to customers. Keep open line of communication with customer's Accounts Payable departments to ensure any billing changes are captured and communicated. Have open communication with Customer's operations managers to ensure correct the billing is invoiced, and Fortress's billable tools match the customer's billable tool count. Post-invoice, understand and participate in all AR efforts, to ensure payment is made to Fortress in a timely manner and report progress to Fortress management. Maintain a professional customer service mentality to assist both Fortress' US districts and Fortress' customer base. Perform additional administrative or clerical duties as assigne

EDUCATION & INDUSTRY EXPERIENCE QUALIFICATIONS

High School Diploma or Equivalent 4 or more years of administrative work Experience working with ERP's, Accounts Receivable, and Accounts Payable is preferred

JOB REQUIREMENTS

Working hours to be identified by manager (Day shift) Effective written and oral communication skills. Communicating clearly and timely in all areas of the position's responsibilities Able to work well with minimal supervision.

BEHAVIORAL COMPETENCIES

Building strong customer relationships and delivering customer-centric solutions (Customer Focus). Able to apportion time effectively to complete tasks (Priority Setting). Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing Others). Consistently achieving results, even under tough circumstances (Drives Results).

TECHNICAL COMPETENCIES

Basic computer skills - Microsoft Outlook, Word, Excel. Data entry comprehension Basic knowledge of filtering, creating pivot tables etc.