Housing Billing & Collections Coordinator

We are looking for a Billing & Collections Coordinator to oversee the financial management of housing charges at a company in Bowie, Maryland. This role involves ensuring accurate billing, timely payment processing, and effective collection of fees while adhering to institutional financial policies. The coordinator will play an integral role in resolving billing concerns and maintaining financial accuracy. This is a long-term contract position.

Responsibilities:

• Manage the complete billing cycle for housing, including room fees, deposits, ensuring accuracy and timeliness.
• Collaborate with the Housing team to verify charges based on occupancy changes, room assignments, and contract details.
• Generate and review billing reports to confirm accuracy before charges are posted.
• Oversee payment processing, reconcile housing payments, and maintain accurate financial records.
• Communicate with other departments to ensure proper application of payments and adjustments.
• Monitor overdue housing accounts, initiate follow-up communications, and assist in establishing payment plans.
• Implement collection procedures aligned with institutional policies and resolve account discrepancies.
• Develop clear documentation and FAQs to assist students and Residence Life staff with billing processes.
• Provide financial reporting support and reconcile weekly housing revenue data.