Billing Administrative Assistant

Have you ever thought about working in the Emergency Medical Services industry? Do you thrive in fast-paced environments and are you motivated by making a difference? Are you a customer service rock star that has awesome communication and technical skills?! If you answered yes to any of those questions, join our Billing Department as an Administrative Assistant! We will equip you with the training, education, skills, and support you need to be successful in today's ever-changing healthcare environment. Excellent communication, organizational, and customer service skills are essential to succeed in this role. As the Billing Administrative Assistant , you are the frontline ambassador for our financial operations. In the fast-paced world of emergency medical services, accuracy and empathy are paramount. You will serve as the primary point of contact for patient financial inquiries, ensuring that every call is handled with professionalism and every document is processed with precision. The ideal candidate understands that behind every billing code is a patient, and behind every claim is a workflow that requires meticulous attention to detail.

Key Responsibilities Communication Hub:

Manage multi-line phone systems, addressing patient questions regarding invoices, insurance coverage, and payment options.

Documentation Intake:

Sort, scan, and route critical billing documents, medical necessity forms, and physician signatures into our digital records system.

Insurance Verification:

Perform real-time eligibility checks and verify insurance coverage to ensure clean claim submission.

Workflow Support:

Assist the billing team by managing daily mail, processing medical records requests, and ensuring authorizations are routed to the correct departments.

Data Integrity:

Maintain a high degree of accuracy while entering patient demographics and insurance information into the billing software.

Qualifications Education:

• High school diploma or equivalent (Required).

Experience:

• Minimum of 1 year in a medical office, billing, or insurance environment.

Skills:

Foundational knowledge of the Revenue Cycle Management (RCM) process. Proficiency in medical terminology and basic HIPAA compliance. Excellent verbal communication skills with a "patient-first" mindset. Strong organizational skills with the ability to prioritize tasks in a high-volume setting.