Utility Billing Clerk

MARQUETTE COUNTY

To apply please complete the application available found our website: www.co.marquette.mi.us General Summary Under the supervision of the Sawyer Director, provides accurate utility billing information, maintains all utility accounts and functions, creates and maintains utility billing files for customer billing records, manages database for Sawyer tenants and revenue sources, processes and maintains accounting transactions. Fields all walk-ins and performs other related duties as assigned. Essential Functions 1. Timely and accurate billing of utility customers, issuance of late and shut-off notices to customers, and application of penalties. 2. Prepares shut-off notices to customers. Coordinates with owner/landlord to schedule shut-offs of past-due accounts. 3. Track lease payments and coordinate with Sawyer Operations Assistant for late payments and rate increases. 4. Maintains

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account and enters permits. 5. Sets up new accounts and completes all transactions for closed and transferred utility accounts. 6. Verifies and receipts incoming utility bill payments and applies to the appropriate account. 7. Establishes and maintains files for each service address. 8. Coordinates with Public Works Department for meter readings and related activities, edits meter readings, verifies discrepancies and corrections, and reviews input data for accuracy including verifying corrections. 9. Updates water billing rates in database. Prepares and mails annual rate increase letters. 10. Manages the summer faucet meter program and the winter let run program and adjusts readings and/or invoices as needed. 11. Maintains preventative maintenance database for Water & Sewer Department and generates weekly work orders. 12. Determines when work orders are needed for meter work in the field. Schedules appointments as needed with landlords, property managers, owners, or tenants. 13. Works with Treasurer's Office to process electronic transactions and collection of NSF checks. 14. Works with collection agencies as needed to collect past due accounts. 15. Answers telephones and receives visitors. Provides information or directs callers as necessary. 16. Prepares monthly summary reports of profit and loss, various accounts receivable, and utility expenses for County owned buildings. 17. Reviews vendor invoices for accuracy and assigns general ledger account numbers for approval by Sawyer Director. Coordinates payment through the Finance Department for timely processing. 18. Maintains petty cash account and reconciliation. 19. Works with Finance Department to reconcile receivables and security deposits. 20. Interacts with software vendor to resolve software issues as needed. 21. Tracks uniform and boot spending. Collects invoices and provides to Human Resources for reimbursement. 22. Orders all office supplies. 23. Acts as a liaison for Payroll and Human Resources Departments. 24. Assists with Airport and other Sawyer operations as needed. 25. Performs other duties as assigned. This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted, or modified at any time.

Employment Qualifications Education:

High school graduation or equivalent, preferably with college level coursework in data processing and accounting.

Experience:

Two years of prior bookkeeping / accounting experience, including the use of accounting software and spreadsheet applications. Utility billing experience preferred. The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

Physical Requirements:

Ability to enter and retrieve information from storage. Ability to lift and carry files and boxes up to 40 pounds. Ability to sit for prolonged periods to enter data into computer. Ability to climb step stools to place and retrieve files. Ability to enter and access information from a computer. Ability to access department files and file storage systems. This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.

Working Conditions:

Works in office conditions. Some travel to other County locations may be required.

Pay:

$20.62 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Parental leave Tuition reimbursement Vision insurance

Work Location:

In person