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Supervisor, Third Party Follow-Up

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HMH HOSPITALS CORPORATION

Hackensack, NJ (In Person)

Full-Time

Posted 4 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Supervisor of Third Party Follow Up in the Hackensack Meridian Network (HMH) supervises the third-party follow-up staff and work flow, and is responsible for the operation of following up with carriers for payments of claims, controlling denials, evaluating staff, time and attendance and all other aspects of department needs. Primarily responsible for HMO, Blue Cross Blue Shield Managed Care, Government payers and Commercial accounts, as assigned, in the the HMH Network.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
BA/BS degree in accounting, business, healthcare administration or related field; or equivalent relevant HMH experience at approximately 6-8 years. Minimum of 4 years' experience in healthcare billing or health insurance claims environment. Familiar with medical billing practices, concepts, and procedures. Ability to work in a fast-paced business office; must be able to coordinate multiple projects with multiple deadlines or changing priorities. Excellent analytical and critical thinking skills. Strong attention to and recall for details. Prior experience with an electronic billing system/claims editor. Proficient with computer applications such as Microsoft Office Suite and/or Google Applications. Must be highly organized and possess excellent time management skills. Strong written and verbal communication skills.
Education, Knowledge, Skills and Abilities Preferred:
Prior experience supervising people and delegating tasks. Prior experience in a Patient Financial Services/Patient Accounting Department for a University Medical Center, Hospital, or Health Insurance organization. Extensive understanding of inpatient and outpatient hospital billing practices. Experience with understanding and applying logic to claim rejections, edits, and errors. Experience with EPIC and ePremis a plus, Real Time Eligibility tools, payer portals.
Licenses and Certifications Required:
Successfully pass EPIC online Patient Accounting and Reconciliation courses within 6 months of hire and/or promotion into this position. Successfully pass completion of EPIC assessment within 30 days after Network access granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

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