Dental Billing and Insurance Coordinator

We are a growing pediatric dental practice seeking an exceptional team member to join our office and contribute to our continued growth. We are looking for a motivated, detail-oriented professional who is passionate about providing outstanding service and helping create a positive experience for our patients and families. Position Summary We are seeking a detail-oriented and patient-focused Dental Billing & Insurance Coordinator to join our team. This role is responsible for managing daily insurance claim submissions, claim follow-up activities, and insurance-related patient communications. Key ResponsibilitiesInsurance Claims Management Submit dental insurance claims accurately and promptly on a daily basis. Monitor claim status and proactively follow up with insurance carriers to ensure timely processing and payment. Investigate and resolve claim denials, delays, and payment discrepancies. Maintain detailed documentation of claim activities and insurance communications. Account Review & Financial Coordination Conduct ongoing account reviews while claims are being processed to ensure accuracy and identify potential issues. Review patient balances and provide support with account inquiries upon request. Verify accurate posting of insurance payments and patient payments. Assist in maintaining accurate patient ledgers and resolving account discrepancies. Support timely collection of outstanding patient balances while maintaining a positive patient experience. Qualifications Previous experience in dental billing, insurance coordination, or dental office administration preferred. Knowledge of dental insurance plans, claim processing, EOBs, and billing procedures. Strong attention to detail and accuracy. Excellent communication and customer service skills. Ability to manage multiple priorities and follow through on outstanding claims and account issues. Proficiency with dental practice management software and electronic claims systems. Strong problem-solving and organizational skills. Schedule This is a full-time position with the following schedule:

Monday:

8:30 AM•6:00

PM Tuesday:

Off Wednesday:

10:00 AM•4:00

PM Thursday:

8:30 AM•6:00

PM Friday:

9:00 AM•2:00 PM Two Saturdays per month: 8:30 AM•2:00 PM We value work-life balance and strive to provide a consistent schedule that supports both our patients and our team members.

We are proud to offer a full-time position with a competitive benefits package, including: Paid holidays 40 hours of paid time off (PTO) annually Paid vacation: 1 week after 1 year of employment 2 weeks after 3 years of employment 401(k) retirement plan with employer match Eligible after 3 months of employment Immediate vesting Health insurance Employer pays 50% of the employee premium Monthly office bonus program Supportive team environment with opportunities for professional growth and development We value our team members and are committed to providing a workplace where employees can thrive both professionally and personally.

If you are interested in the position please send us your resume and email to Dr.

Jenny@caringsmilespedo.com

Pay:

$25.00•$28.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Life insurance Paid time off Retirement plan

Work Location:

In person