Billing Analyst - Telecom

Billing Analyst•Telecom East Syracuse, NY Job Details Full-time $18•$24 an hour 22 hours ago Benefits Health insurance 401(k) Paid time off Parental leave Snacks provided 401(k) matching Opportunities for advancement Food provided Qualifications Record keeping Data analysis skills Mid-level Technical solutions implementation Analysis skills Requirements analysis Organizational skills Telecommunication Cross-functional collaboration Research findings presentation Requirements gathering Communication skills Cross-functional communication

Full Job Description Benefits:

401(k) Health insurance Paid time off 401(k) matching Company parties Free food & snacks Opportunity for advancement Parental leave Role Overview The Telecommunications Analyst•The position works closely with the Tech Team /Accounting Team to ensure a timely solution for active/disconnected telco lines. The ideal candidate strong detail management support. This position will oversee current charges and problem issues in billing and report them. Key Responsibilities Implement new/replacement solutions at field locations Coordinate with site contacts, service providers, vendors, and telecom carriers Coordinate site surveys and oversee installation activities Validate operational readiness following cutover Calculate cost savings associated with completed replacements Disconnections Detailed Responsibilities Lead execution replacement initiatives for locations Gather and validate requirements in collaboration with site contacts Coordinate with Project Managers on site surveys, installation, and service provider activities Oversee replacement installations and confirm services are functioning as intended post‑cutover Prepare and present findings, recommendations Calculate and document realized cost savings tied to completed replacements Maintain accurate records in designated tracking and reporting systems Notify the Billing Team for Disconnection once replacements are complete and disconnects can proceed Code incoming bills with correct site IDs and review cost analysis Desired Skills & Attributes Detail‑oriented with a strong focus on accuracy and quality Self‑motivated, proactive problem solver with a strong work ethic Strong analytical skills with the ability to interpret complex data Excellent verbal and written communication skills Ability to adapt and thrive in a fast‑paced, cross‑functional environment Strong organizational skills and disciplined approach to project updates and documentation