Billing Manager

We are looking for a Billing Manager to join a growing logistics organization in New York, New York in a contract capacity with the potential to become permanent. This role is ideal for a hands-on leader who can guide day-to-day invoicing activity, strengthen receivables performance, and partner with cross-functional teams to keep billing operations running smoothly. The successful candidate will bring strong supervisory experience, sound financial judgment, and the ability to create structure in a fast-moving environment.

Responsibilities:

• Lead the end-to-end billing cycle, ensuring invoices are issued accurately and on schedule while maintaining consistent weekly volume targets.
• Direct and support overseas Accounts Receivable team members by providing coaching, assigning work, monitoring productivity, and reinforcing performance expectations across time zones.
• Audit billing information for completeness, policy alignment, and customer-specific requirements before invoices are finalized.
• Track outstanding receivables, prioritize collection efforts, and follow up on overdue balances to improve cash flow and reduce aging exposure.
• Investigate and resolve invoice disputes, client questions, and escalated billing concerns with professionalism and urgency.
• Identify operational gaps and introduce documented process enhancements that improve accuracy, efficiency, and scalability within the billing function.
• Partner with finance, sales, and operations stakeholders to maintain consistency across pricing, invoicing, and customer account practices.
• Produce recurring reports on billing activity, key performance indicators, and cash collections to support management decision-making.
• Maintain compliance with internal controls, audit expectations, and applicable financial procedures while helping formalize processes as the business expands.