Billing Clerk

We are looking for a detail-oriented Billing Clerk to join a finance team in White Plains, New York within the food and food processing industry. This Long-term Contract opportunity focuses on reviewing customer deductions, validating bill-back activity, and coordinating with internal partners to resolve account discrepancies accurately. The ideal candidate will bring strong analytical skills, sound judgment, and the ability to manage multiple priorities in a fast-moving environment.

Responsibilities:

• Investigate customer account variances by gathering documentation and clarifying details with sales, customer operations, consumer insights, accounts receivable, and external customer contacts.
• Examine chargebacks, deduction requests, and credit-related claims to determine whether they are accurate, supportable, and authorized.
• Use trade promotion software, including Blue Planner, to reconcile bill-back payments and match deduction activity against approved promotional programs.
• Identify gaps or errors in promotional records and communicate needed corrections to the appropriate commercial and consumer insights teams.
• Assign non-promotional deductions to the correct claim category and expense classification within the system for accurate tracking and reporting.
• Coordinate the collection of proof-of-delivery and related support to confirm or challenge shortage, damage, or similar claims.
• Initiate recovery efforts for unauthorized deductions and follow through on requests for repayment from customers when appropriate.
• Recommend accounting adjustments for approved claims and maintain organized records of bill-back documentation for finance and audit reference.